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This privacy policy has been compiled to serve better those who are concerned with how their ‘Personally Identifiable Information is being used online. Personally, Identifiable Information is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

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Contact details

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Telephone

07715220001

Email

kwrexteriorcleaning@hotmail.com

 

Collection of your information via our contact Form

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We only use any data collected on this form to address your enquiry or order; we do not use any of the data for any form of marketing either on our behalf or any third party.

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What information we collect, use, and why

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We collect or use the following information to provide and improve products and services for clients:

• Names and contact details

• ​Addresses

• Information relating to compliments or complaints

 

Lawful bases and data protection rights

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Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

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Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.

• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.

• Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.

• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.

• Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.

• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

 

If you make a request, we must respond to you without undue delay and in any event within one month.

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To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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Our lawful bases for the collection and use of your data

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Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

 

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

 

Internal record keeping.

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We may store your information, i.e. Your Name, Email Address and Telephone Numbers, in respect of our order management system for the sole purpose of processing your orders.

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As Required by Law

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We may disclose your information to third parties in response to a subpoena, court order, or another governmental request.

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Where we get personal information from

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• Directly from you

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How long we keep information

 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately used, lost, accessed, disclosed, altered or destroyed.

 

Cookies Persistent Storage

 

Our core site does not implement cookies or any form of persistent data mechanisms.

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How to complain

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If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

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The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

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Helpline number: 0303 123 1113

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Website: https://www.ico.org.uk/make-a-complaint

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Last updated

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We may update this policy from time to time by publishing a new version on our website. This privacy policy was last edited on 20th April 2025.

 

You should check this page periodically to ensure you are aware of and happy with any changes to this policy.